Cancellation and Refund Form

Cancellation & Refund Form

You can fill out the form below for your cancellation or refund requests.

Name

Phone number

Your Order Number (starting with #SM)

What is your request regarding your order?

Your Payment Method

Do you still have the original boxes for your product(s)?

Which Product/Products In Your Order Would You Like to Return?

What is your reason for cancellation/return?

Comment

3 Business Day Rule

After completing the form, your return request will be processed within 3 business days. You must ensure that the products you are returning are packaged.

Our team will contact you regarding your request as soon as possible. You must ensure that the products you are returning are securely packaged.

Information

To ensure your return is accepted, you must inform us of your request within 30 days of receiving your order.
It is important for the return conditions that you send the Product/Products you are returning undamaged and clean.